/* Better Ticket Message Formatting */
.btmf-message{
  /* preserve spacing & new lines */
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.75;
  font-size: 14px;
  /* better emoji & bilingual display */
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Noto Color Emoji", "Apple Color Emoji", "Segoe UI Emoji", "Tajawal", "Cairo", Arial, sans-serif;
  /* soft readable colors */
  color: #0e1726;
}
/* respect bidi in nested spans/links */
.btmf-message, .btmf-message *{
  unicode-bidi: plaintext;
}
/* improve lists pasted as plain text with hyphen or bullet */
.btmf-message{ counter-reset: item; }
.btmf-message .btmf-auto-list{ margin: .35rem 0 .35rem 1.2rem; }
.btmf-message[dir="rtl"]{ text-align: right; }
.btmf-message[dir="ltr"]{ text-align: left; }

/* Links look clean but obvious */
.btmf-message a{
  text-decoration: underline;
  text-underline-offset: 2px;
}